• Eligibility Check
  • Passengers
  • Additional information
  • Completion

OK, let’s find out if you qualify.

We'll need to quickly check your flight in order to determine if the airline owes you compensation. Please confirm the itinerary for your disrupted flight below:

Where was the flight scheduled to depart from?
What was the final destination?
When was your flight scheduled to depart?

We'll just need a few more details to help identify your flight.

Which airline did you fly with?
What was the flight number?
Where can I find this?

We're sorry to hear about your Air France flight!

What actually happened?
How far in advance did the airline notify you about the cancellation?
Did you eventually reach your destination?
How many hours late did you arrive?
And what was the reason given by the airline?

Looking good. We'll need some passenger information to get things moving.

You may be entitled to receive up to €620 regardless of ticket price.
Please enter your first and last name:
Please enter your name as shown on your passport or ID.
What's your date of birth?
Main passenger must be at least 18 years of age.
Please enter the 1st line of your address:
Please enter your town or city:
Please enter your postal/zip code:
Please enter your email address:
Why do you need this?
Please enter your mobile number:
Why do you need this?

You can claim compensation for each person on your booking.

Every fellow passenger on your booking could be owed between €250 and €620! Increase the amount you can claim by including each of the passengers that you travelled with.

Did you travel as part of a group?

Passenger 2

Please enter the passengers first and last name:
What's their date of birth?
Fellow passengers can be of any age.

Passenger 3

Please enter the passengers first and last name:
What's their date of birth?
Fellow passengers can be of any age.

Passenger 4

Please enter the passengers first and last name:
What's their date of birth?
Fellow passengers can be of any age.

Passenger 5

Please enter the passengers first and last name:
What's their date of birth?
Fellow passengers can be of any age.

Passenger 6

Please enter the passengers first and last name:
What's their date of birth?
Fellow passengers can be of any age.

Passenger 7

Please enter the passengers first and last name:
What's their date of birth?
Fellow passengers can be of any age.

Passenger 8

Please enter the passengers first and last name:
What's their date of birth?
Fellow passengers can be of any age.

Passenger 9

Please enter the passengers first and last name:
What's their date of birth?
Fellow passengers can be of any age.

Passenger 10

Please enter the passengers first and last name:
What's their date of birth?
Fellow passengers can be of any age.

We're almost finished! Just some optional details to help expedite your claim.

Please provide your booking reference number if you have this to hand: (optional)
Where can I find this?
Please use the space provided if you have any further information which you feel might support your claim: (optional)
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Your information is processed in the strictest confidence.

Unfortunately, this flight is not eligible for compensation.
Flight details:
DEPARTURE
ARRIVAL

Under EU regulation EC 261, airlines are only required to pay compensation for flights that are delayed by at least 3 hours and were scheduled to depart from an EU airport, or arrive at an EU airport using an EU carrier. Delays and cancellations must also be due to non-extraordinary circumstances.

While we were unable provide assistance at this time, we're always here to help air passengers exercise their rights and check for compensation.

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